Archive for the ‘General Cleaning Insights’ Category

commercial vacuuming

The Benefits of Commercial Vacuuming

Commercial vacuuming is an essential part of every office cleaning routine. Along with deep sanitization of bathrooms, mopping, and more, your office needs commercial vacuuming as part of a successful office cleaning checklist. So, what is commercial vacuuming? And how can it be done effectively? It’s a bit different from vacuuming your home or apartment. Commercial vacuuming uses industrial equipment designed for prolonged and consistent use. They also come with commercial power cords to keep your office safe and prevent sparking. Better for the Environment Commercial vacuuming is better for the environment than the office cleaning staple of wet mopping…

The Power of Transparency in Cleaning

The cleaning industry has traditionally been viewed as a utility in that the outcomes of service have been binary. In the same way that electricity is either on or off, cleaning is either effective or it isn’t; things are either clean or they’re dirty. A lack of transparency has accompanied that perspective, because when the most important factor is whether or not something’s working, there’s no need to see behind the scenes. People complain when the power goes out. Very few people are vocal about optimizing and understanding the power grid. But things are changing. Leaders in today’s cleaning industry…

Commercial Cleaning Technology

How Technology is Transforming Cleaning Services

Cleaning services are different today than they were a decade ago. In ten years, cleaning services will be vastly different from their current form. In other words, this isn’t a static industry. The skills that cleaners need are changing. Techniques that cleaners use are changing. The products and tools that enable cleaning service are constantly being innovated. The cleaning industry is dynamic. And it’s being transformed by technology. At The Wilburn Company, we pride ourselves in staying on the cutting edge of cleaning service. Continued growth is part of our commitment to our clients, and it helps us to deliver…

Why Cleaning is More Than a Commodity

Cleaning is more than a commodity. The cleaning industry has always faced a level of stigma, largely on the basis of misconception. Take these commonly held myths, for example: People think that cleaning is a static industry. It’s not. It’s dynamic. Technology and innovations are evolving the cleaning profession just as they’re evolving other professions. People think that cleaning doesn’t require training or skill. It does. Extensive training is required in order to provide high-quality cleaning services (to say nothing of GS-42 certified services). People think that cleaning is for aesthetics. Cleaning is for health. Looking clean is important. But…

building cleaning company

How High-Quality Commercial Cleaning Can Save You Money

Picture this. You’re walking into your neighborhood grocery store. You notice dirt on the floor, dust on the packages and there’s a weird smell that probably means it has been quite a while since the trash was emptied. Even if the groceries look great—you probably won’t want to go there unless you absolutely have to. A dirty building means that you’re losing customers. Dirty buildings ruin first impressions and even your reputation. But that’s not all that’s at stake. An unclean environment is costing you money. Here’s how a building cleaning company can save you money. Increase Productivity Have you…

training process for employees

A Look Inside the Wilburn Employee Training Process

How a company trains its employees has a lot of significance for the quality of service you’ll receive. Poor training leads to mistakes, low-quality, and an unprofessional cleaning provider. When you work with a cleaning provider, you have set expectations. You expect a trustworthy cleaning team, a high-quality clean, and the ability to deliver on the standards you set at the beginning of your contract. At the Wilburn Company, we pride ourselves on our training process. With comprehensive training programs ranging from generic custodial training to management training, we believe that continuing education is crucial. Not only does it offer…

What It Means for a Cleaning Company to Be Employee-Focused

On the night of January 8th, two Wilburn Company employees were performing their usual cleaning jobs when they noticed that a tenant was standing outside in the cold with her two small children. Realizing that it was late and that the building was closed, the two employees went out to check on her. As it turned out, her car had been broken into. The windows were smashed and there was glass everywhere. The tenant had nowhere to turn, and to make matters worse, when she’d gone outside to check on the situation, she’d inadvertently gotten locked out of the building.…

facility cleaning companies

5 Tips to Keep Your Office Clean Through the Winter

With all of the extra snow, salt, ice, and general slush outside, wintertime is a messy time of year. It can be even harder to keep the mess outside when you have employees and clients walking in and out of your office all day every day. When it comes to wintertime, facility cleaning companies know a trick or two to keep your office clean. Your cleaning company can’t be there every moment of the day. These 5 tips will help you keep the mess from building up when your cleaning service isn’t there. Keep the Ice Salt Outside Ice salt…

Why Communication Matters in Commercial Cleaning

Some commercial cleaning companies are big fans of the idea that “silence is golden.” They communicate with their clients as little as possible. The line of thought is this: the only time that clients want to communicate with their commercial cleaning company is when there are messes, mistakes, or complaints. Those are all bad things. Therefore, communication will probably be a bad thing – so the less of it there is, the better. After winning a contract, these companies do their best to fade into the background at the sites they serve, until, ideally, people forget they even exist at…

commercial cleaning service

Top 5 Skills Cleaning Employees Should Have

  The job of an environmental hygienist involves much more than cleaning up spills and taking out the trash. As a matter of fact, that’s why we prefer the term environmental hygienist over janitor. As any good commercial cleaning service knows, our employees have to know a lot more than your typical house cleaner. Let’s take a look at five skills top cleaning employees should know how to do. Handling of Bodily Fluids Depending on the clients of your commercial cleaning service, you may have to know how to handle bodily fluids. In order to handle bloodborne pathogens, you have…

It’s Time to Move from “Janitor” to “Environmental Hygienist”

There’s a scene in the early moments of the movie Goodwill Hunting where Will (the main character played by Matt Damon) solves a graduate-level math problem in the hallway of MIT that’s been left on the blackboard as a challenge to students. Within minutes, he’s completely resolved a challenge that’s been unattainable for an entire class of brainiacs. It’s compelling to watch – not just because genius in action is fun to see, but because Will is not, in fact, a student at MIT. He’s actually a janitor at the school, responsible for scrubbing floors, not solving complex math problems.…

clean glass door excellent building cleaning services

5 Ways to Tell if Your Building is Really Clean

  The first time you hire a really good cleaning service, you may feel like your office building has never looked better. Maybe you can actually see your reflection in your conference room tables or your offices glass doors are finally free from fingerprints. But over time, you start to notice that the little things are going by the wayside. Are you imagining it? Or is it time to hire a new building cleaning service? Here are five ways to tell if your building is actually clean. Garbage cans “Really?” you might say. Isn’t checking the garbage cans being a…

Why Your Cleaning Company Should Be Growing

Often, there’s a certain level of opaqueness to business-vendor relationships. A vendor is hired to do a job, and they either do it well or they don’t. The curtain to what’s going on behind the scenes is never lifted. That makes sense. Performance in-role is what matters, for cleaning companies as well as for any other vendor. That’s the lens through which a cleaning company should be judged. Yet, what goes on behind the scenes can impact a vendor’s ability to perform a job. If your cleaning company isn’t doing well internally, there’s a good chance that you’ll soon see…

The What, Why, and How of Flood Response

It’s been an unfortunate month for emergency response in Maryland. In the aftermath of flooding in Howard and Frederick Counties and the destruction caused by historic water levels in Ellicott City, many in the area have been left struggling to repair and recover. At the Wilburn Company, we’re grateful to see rebuilding happening at these sites. And we’re thankful that the sites we serve were unaffected by recent flooding. As you might expect, we aren’t often tasked with responding to historic emergency events. However, we do serve over 9 million square feet of space, and we do provide emergency response…

5 Things You Might Not Know About Green Cleaning

If you’re in facility management, you’ve probably heard the buzz around green cleaning. As a service, it’s changing commercial cleaning, and as a part of building wellness initiatives, it’s impacting the entire field of facility management. Yet, for all of the buzz, there are still aspects of green cleaning that are relatively little-known, or even commonly misconceived. Don’t worry – we’re here to help. Green cleaning is incredibly impactful, and it’s important to understand it fully. With that in mind, here are five things you might not know about green cleaning. 1. Green Cleaning Is Not More Expensive In fact,…

3 Ways Green Cleaning Services Benefit Your Business

As you’ve probably heard, green cleaning services benefit the environment by reducing waste, increasing efficiency, and reducing the usage of harsh chemicals. And, as we’ve written about before, green cleaning services benefit building occupants by improving the health of indoor environments and, consequently, the health of the people who frequent them. So, green cleaning has a lot going for it already; those two factors themselves make green cleaning services pretty appealing. But there’s another benefit a step further down the chain, too, that you may not initially expect from green cleaning. Green cleaning services benefit businesses, too. It’s true. Green…

How the Concept of Building Wellness is Transforming Cleaning Services

Not long ago, property management services were oriented around efficiency.   It’s an understandable approach; saving time and money on property management is a competitive advantage in the marketplace. Companies homed in on efficiency have gone to great lengths to reduce service times and product costs, ultimately transferring those benefits to building owners and occupants. But it’s harmful in the end. Because, while in many ways the pursuit of efficiency is a great thing, it isn’t everything. Treating efficiency as the end-all, be-all ends up hurting both our buildings and the people who occupy them. Pursing it to the exclusion…

The Best Green Cleaning Companies in MD Do This

In a world of endless choices, it can be difficult to know what company is the best option for your cleaning needs. This is especially true if you’re interested in green cleaning, as this term has become a bit vague and hard to define. To know what to look for when selecting a green cleaning company, let’s look at five things that the best green cleaning companies in Maryland are doing. Uses Green Products and Environmentally-Friendly Procedures The basis of green cleaning is using products, equipment, and procedures that are safer for building occupants and the environment than traditional harsh…

Green Cleaning GS-32 Certification Seal

The Wilburn Company Goes Green By Achieving GS-42 Certification

The Wilburn Company Goes Green By Achieving GS-42 Certification Linthicum, MD: The Wilburn Company does more than just building cleaning – they help to keep the environment cleaner, too. The professional cleaning company has received the GS-42 certification, an affirmation from independent certifier Green Seal® that Wilburn’s green cleaning program meets its high standards. “Achieving GS-42 certification is changing the culture of our company and how we view the importance of the services we deliver,” said Robert Baldwin, Vice President of The Wilburn Company. “We are not just janitors; we are Environmental Hygienists. We are impacting people’s lives by directly…

Green Cleaning trends in 2018.

Top 3 Commercial Cleaning Trends in 2018

There’s a recent GEICO ad featuring an anthropomorphized robot vacuum complaining about its limited role in the world. “All I do is suck up dirt,” says the vacuum. It’s a morose, monotonous life for the machine. The takeaway is supposed to be that GEICO does more than one thing (car insurance, in this case). The contrast works – sure, a vacuum really does just have one role – but it’s interesting that the marketing people responsible for the ad identified cleaning as a static field when dreaming up the comparison. In fact, it’s somewhat indicative of the overall tendency of…